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Jocelyn Melicia Sims |
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Newnan, Ga 30263 USA |
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OBJECTIVE |
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I am a very personable individual and find great joy helping and servicing customers. I feel I possess skills that will be of great attribute to this company. I adapt easily to my surroundings and readily learn tasks. I pay great attention to detail and assist customers to the best of my ability.
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SKILLS |
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EDUCATION |
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August 2000 - May 2004 |
East Coweta High School |
Sharpsburg, GA |
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Dual Diploma
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August 2004 - April 2006 |
The University of Tennessee at Chattanooga |
Chattanooga,Tn |
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N/A
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June 2005 - August 2005 |
GAMLS Training Institute |
Morrow, Ga |
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Licensed Real Estate Salesperson
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WORK EXPERIENCE |
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April 2008 - Present |
Volt Services |
Peachtree City, GA |
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As a call center associate I receive inbound as well as make outbound calls around 75% of the time spent working. I am also responsible for processing orders as well as assisting with parts look-ups. This position also requires tracking packages through other supply chains such as fed ex, dhl, and ups. Working in a call center the individual must realize that there is a team effort and everyone is working hard to make the customer's experience better. I take great pride in servicing the customers with a smile and look forward to work each day.
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September 2007 - Present |
Regionwide Realty Conciergies,LLC |
Atlanta,GA |
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I have learned that working in this business it really all about the customer. One really has to be very customer oriented. As a salesperson I have to deal with the clients likes and dis-likes, questions or concerns they have with properties, as well as marketing needs. In this business the customer is turly the greatest strength and asset and I treat them accordingly.
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April 2007 - April 2008 |
HOV Services |
Newnan, GA |
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HOV Services requires great attention to detail as it deals with insurance billing. My responsibilities included filing the bills in an efficient manner to insure correct billing. I was responsible for filing as well as making copies for documentation. This position also dealt with mail sorting,staple removing, etc.
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Febuary 2005 - April 2005 |
Victoria's Secret |
Hixson,TN |
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While my time at Victoria's Secret was short I gained customer service skills on a person to person basis. Working as a sales associate I gained money handling experience as well as credit card sales experince. I assisted with fittings and store set-ups. I was responsible for opening and closing the store and taking deposits to the bank at closing times. Other duties included greeting guests and making sure the store was presentable at all times.
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December 2003 - May 2005 |
Cracker Barrell |
Newnan, GA |
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This position provided me with my first customer servicing experiene. As a hostess i was responsible for greeting and seating guests. Scripting the menu and giving suggestions on the food was something that I enjoyed. I also assisted with drink orders and any other requests the guests had. This position also required minor cleaning of the resturant.
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